Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katie McLaughlin

Katie McLaughlin

May 28, 2024

5  out of  5
rating by Katie McLaughlin
"Working with this office is always simple, kind, and extremely fast! Thank you!"
We responded:
"Hi Katie, I hope this message finds you well. I wanted to personally reach out and apologize for the delayed response to your review. We truly value your feedback, and I want to assure you that your comments have not gone unnoticed. Thank you and we appreciate your kind review. "
Profile photo of Josephine Glaser

Josephine Glaser

May 10, 2024

5  out of  5
rating by Josephine Glaser
""
Profile photo of Trace Lynn

Trace Lynn

April 10, 2024

5  out of  5
rating by Trace Lynn
"My sewer recently backed up in my basement. Cheryl took great care of me and held my hand through the whole process. Cheryl goes above and beyond by reachMing out to places of business to find out if they can help with my basement clean up and restoration. Also, when I couldn’t get ahold of State Farm claim or have t heard back from them, Cheryl would pitch in and call them for me. I would not have been able to get through the whole ordeal without Cheryl."
We responded:
"Thanks Tracey for taking the time to share your experience with us. At Tom Grate State Farm, we strive to provide exceptional service and support to our customers during difficult times. We understand that dealing with a home claim can be a stressful experience. If there is anything else we can do to assist you or address any outstanding concerns, please do not hesitate to reach out to your claims contact or our team at 636-225-7311. We are here to help."
Profile photo of Kasey H.

Kasey H.

April 2, 2024

5  out of  5
rating by Kasey H.
"Tom and his staff are beyond friendly and knowledgeable! Thank you for providing great service!"
We responded:
"Thanks Kasey for the great review. We try to go above and beyond for all of our current and future State Farm customers. "
Profile photo of Lindsey Davis

Lindsey Davis

March 27, 2024

5  out of  5
rating by Lindsey Davis
"They are amazing! Helped me every step of the way when getting the right insurance for my new car!"
We responded:
"Thank you Lindsey! We are always happy to help. We appreciate your business and the review. "
Profile photo of Rebekah K

Rebekah K

March 15, 2024

5  out of  5
rating by Rebekah K
"Hands down the best customer service and coverage I’ve ever experienced! State Farm has come through time and time again. Cheryl in the office is the best at what she does, always so willing and happy to help! I feel like I owe her for everything she’s done, she’s simply the best! I’ve referred everyone I know that is looking for insurance to this office. Go with State Farm, not particularly Tom Grate and this office. You won’t regret it."
We responded:
"Thank you Rebekah for choosing our State Farm office for your insurance needs! We greatly appreciate your feedback and are delighted to hear that you had a positive experience. Our team is committed to providing excellent customer service and competitive rates. If you have any further questions or need assistance with your policy, please don't hesitate to reach out. We look forward to serving you in the future!"
Profile photo of J C

J C

January 24, 2022

5  out of  5
rating by J C
"Thanks Cheryl for all you do. You’re A1A with me."